State Farm® Insurance Agent Allen Miller

"I'm updating my review from my previously... I just received a phone call that they are dropping my car insurance because I used my roadside assistance too many times. Only ever used it because I locked my keys in my car. Absolutely unbelievable! Wow! Why wouldn't you just cancel my roadside assistance? Won't be coming back here to do business. Old review... Have been doing business here for many years & always satisfied 🙂"

"Our call may have started out spotty with some bad connection issues, but this young man didn't give up. Alfonso was very friendly and courteous, I didn't feel like I was pressured to make a decision. But he gave me all the information I needed to be able to determine my next step. I would definitely recommend anyone needing info or looking to switch insurance companies to contact Alfonso, you won't regret it."

"Always have great experience when dealing with State Farm. Alfonso was working diligently to find an insurance policy that best fits my budget while also making sure it was the best coverage options possible. Will be switching insurance & saving money very soon thanks to Alfonso."

"HORRIBLE!!! Paid for a 6 month auto policy on my vehicles in full with this agency. They canceled me a few months later and NEVER INFORMED ME! No letter received, phone call or email!!!!????? I had multiple policies (homeowner, umbrella, auto, etc). I was driving around for 6 weeks with no insurance!!!!!!!!!! I only found out because I called to add a 3rd vehicle and they said I had no existing coverage. On top of that they signed me up for a term life policy and said it was quick and easy just a few steps and then we were all set. After I completed everything and paid the payment, I later got contacted about a medical exam and was confused? I had to do a full blown blood test, medical interview, and a physical. All in all I failed for some reason and later policy was canceled. Huge waste of time."

"Great work from Alfonso during this journey of trying to get insurance. Would have given 5 stars if State Farm was more interested in my business. Don’t want to write a story here. Just want all to know that Alfonso worked diligently trying to support my needs. He kept me informed at all times."

"This office is one of the worst State Farm offices I have ever dealt with. Spoke to the agent himself last month on 2 issues. He gave me incorrect information for both issues. He never followed up with me, so I did not know they needed a signature from me until I called in to follow up. Secretary was rude on the phone. Immediately started talking over me. I should not get wrong information from the actual agent! Do better!!"

"They do not keep up with state laws. No one in the office knew of the "Look See" law so when I got insurance from Allen Miller, no one told me I had to wait for 59 days before filing a claim. A month after I got a policy with them, I had a flat tire. Called road side assistance and two months later got a letter saying my policy would not be renewed. Do NOT trust the agents to know the Florida laws. They also failed to inform the DMV that I had coverage and it almost caused me to have a suspended DL. I got a nasty little notice in the mail and I had to call SF. Very unprofessional"

"I needed to get commercial insurance quick and Allen Miller's team was exceptional. Huyen gave me a call got me my quotes at the best price points and was extremely thorough. If you are looking for insurance this is the place to go and Huyen was phenomenal in the process."

"I loved working with Brittan Jones at Allen Miller - State Farm Insurance to get new Home and Auto insurance. She was very helpful and has a positive, customer-service oriented attitude. She was friendly and knowledgeable about what I needed, guided me through the process, and made it easy to get my insurance. I would highly recommend her and the agency for anyone that needs insurance."

"I spoke to a gentleman named Alfonso , who was the biggest breakthrough in my claim that I had going on . Alfonso went out of his way to help me call Customer Service to get me help , information, and progress that I needed, and gave my claim a jumpstart , also, he kept his word and followed up with phone calls to let me know of his progress. I truly appreciated his help . Great professionalism in customer care !!! I highly recommend this branch. They are always hard-working, attentive, and knowledgeable !"

"I have worked for Allen Miller for over three months now, and I have never had such a supportive management as I do with the Millers. They really have supplied me with everything I need to be successful. And they are constantly giving back to their employees and the community!!!"

"I formally submitted my 2 weeks and was laid off the same day. I'm not going to be receiving my well earned commission because I am not "actively employed", even on the policies that have already issued. Great people, awesome representatives, but would not recommend as a place of employment. Edit: It was after the 1 star review that I received acknowledgement that the commission already established would be paid out. Only time stamp would prove that scenario. This is just another business that doesn't pay their employees what they are worth regardless of how many expectations you exceed, nor do they place empathy on the current market situations."

"Allen Miller and his staff are simply outstanding! They're very knowledgeable and patient that it is truly a pleasure working with them! A few days ago my 21 year old son was shopping for insurance on a vehicle he was purchasing. Together we checked out multiple carriers to see which one could offer the best combination of coverage and price. The agent who assisted me from the agency this time, Alphonso made it stress free and so easy! I highly recommend him and the rest of the staff at Allen Miller's agency!"

"Claims process is awful. You will have to explain the same thing, to multiple reps, multiple times; almost zero communication on anything; you will likely have to do their job for them to get your vehicle repaired; and they skimp at every corner to try and do and pay the least amount possible. It makes you wonder what you pay exorbitant premiums for, year after year."

"Amazing insurance company to work with. They actually work with you and don’t just care about themselves. Very flexible and helpful with anything and everything you need. Also if military will help you out the most when you need it on the dime. I’m not in the states at the moment, but when I return to Florida it’s no question what insurance I’m going with."