State Farm® Insurance Agent Allen Miller

"Kristalie helped me alot and was very knowledgeable on what insurance i was getting and great price"

"Public Service Announcement to consumers: December 8, 2025 Listen closely. Being polite, kind, and professional does not give any business permission to mishandle your account, ignore you, or take advantage of your trust. Please don’t confuse professionalism with passivity. Being nice and considerate and polite are my norm. I will not allow anything else. At no point has anyone in this office been rude to me, and I want that made very clear. This isn’t about attitudes. This is about accountability, accuracy, and transparency. I tried handling this directly with the Allen Miller office in Navarre, Florida. I gave them more than enough time and multiple chances to fix a very simple issue. Instead, my billing became inconsistent, questions about the changes were avoided, and no one provided the written breakdown I repeatedly requested. They quoted one thing verbally, charged another, and when asked to clarify, they danced around the truth instead of simply putting the numbers in writing. My bill has shown three different amounts over a short period of time, and none of those numbers match what was originally quoted to me. When I emailed asking valid questions and requesting a simple side-by-side comparison, my questions were tiptoed around and never directly answered despite multiple attempts. I should not have to chase an explanation or beg for transparency from a company I pay. And to be very clear: There has never been communication from Allen himself, not once, until I left a Google review. The only other time I have ever heard from him have been replying to Google reviews. That tells you where the priority is: the appearance, not the service. My reduction in rating from 5 stars to 1 star reflects the mishandling of my account and the complete absence of accountability and follow-through by State Farm Navarre Florida, Allen Miller’s office. I have every screenshot, every email, every timestamp, and every message to prove it. And I will continue updating this review until this is resolved properly. Big companies do not have the right to take advantage of hardworking individuals. I work too hard for my money to be ignored, misled, or treated like my concerns don’t matter. I was advised by State Farm’s own social media support to escalate this to Florida DFS (Florida Department of Financial Services – Consumer Insurance Division), which is exactly what I am doing. If State Farm can immediately bill me when they feel like it, then they can be held accountable when they mishandle a customer’s policies. I’m not going away. I’m not backing down. I am simply expecting the bare minimum: Honesty. Accuracy. Follow-through."

"I can’t say enough good things about Paige at State Farm. I came in just looking for a quick quote, but she really took the time to explain my options and make sure I had the best coverage for the best price. She found multiple ways to lower my auto insurance without cutting corners, and the entire process was smooth and straightforward. If you want someone who genuinely cares about helping you save money, talk to Paige."

"Paige help me out with my coverage. Was a quick and easy process."

"Paige was amazing as always! She explained everything thoroughly and was so nice and we had some laughs! Thanks again Paige for your outstanding customer service"

"Krystalie was a great help with explaining the details of my policy and was very nice and pleasant. Thank you"

"Paige was the absolute best!! She helped me get an amazing rate for my insurance!!!"

"Great company to work with! Ivy has amazing customer service and was nice! Give her a call !"

"Haley was very awesome helping me today with my log in problems and got it done really quick. Thanks so much."

"Quiero darles a conocer que tuve una excelente,agradable y gratificante experiencia durante el proceso de renovar el seguro de mi carro con State Farm de nuevo, le agradezco a la agente Krystalie su paciencia, amabilidad y el tiempo que me dedicó en explicarme otras opciones que podia optar , como por ejemplo el seguro de inquilino.Estoy muy complacido con la atención que me brindó pues sabe desempeñar su trabajo y me aclaro todas las inquietudes que tuve.Estoy muy contento de estar asegurado con la compañía que la señorita representa y con gran satisfacción puedo decir que la mejor decisión que he tomado despues de 10 años asegurando mi carro con otras compañías, ha sido asociarme con State Farm.Dios quiera y la compañía siga trabajando de esta manera y siga contando con agentes tan competentes como la señorita Krystalie.Dios los bendiga."

"Haley has great customer service skills. She took the extra time to explain my policy with me."

"Haley was very professional. I enjoyed sharing my collection! I enjoyed the experience. I recommend their services to everyone."

"Paige was wonderful and worked hard to get us better coverage for less money. I like having a local agent who can answer questions and help if we need it!"

"Excellent service! Haley was very professional and helpful. Thank you so much!"

"Haley had me up and running in no time! Very happy for her knowledge and help!!"

"Paige Barker was awesome in helping me lower my insurance costs on 3 vehicles by switching from Progressive and mayhem."

"Very helpful, ivy got me a great deal"

"Haley was so nice and helpful! Love this office. Thank y’all 🙂"

"Hailey was very helpful with all our insurance questions and needs."

"Staff was great!! Very knowledgeable and quick to getting me the correct coverages. Would highly recommend."

"Z was very professional and had great customer service"

"I was shopping for insurance online and Paige was the 1st one to give me a call and gave me a quote. Communication was great, very easy to talk to and very honest. I didn't feel pressured to get the insurance from her and she's just genuinely trying to help me get the best rate and coverage. A month later, i ended up switching since i was offered a great rate that i couldn't turn down. Thank you again for the help! 🙏"

"Paige was excellent. She provided a great service, she answered all my inquiries clearly. She was knowledgeable, polite and patient. She deserves a raise."

"Haley,Is a great person that you would love to meet. She is professional,friendly and she makes you feel like family. I would recommend her to everyone I know. Thank you! Haley!"

"Paige was the person who took care of the whole process. She made it so easy because she was very knowledgeable and explained everything where it was easy to understand. Thank you Paige"