State Farm® Insurance Agent Allen Miller

"Allen, Since you are the insurance professional, I’d like to present this as a question and provide documentation so you can respond clearly and transparently. I have three separate screenshots that I am prepared to share. The first shows an email I sent stating that I would be researching other insurance options and specifically asking that no change of address or policy change move forward. As a consumer, I have the right to shop around, and this was also a conversation I had directly with Paige. That email documents my request in writing not to proceed. The second shows my email from October 15, where I did give the directive to move forward. I was already insured with State Farm and simply wanted to do my due diligence as a responsible consumer before authorizing the change. The third is State Farm’s own documentation, which shows that the policy change went into effect on October 7. So my question is this: How does a policy change go into effect on October 7 when I had not yet authorized it and had explicitly stated in writing that I did not want to move forward at that time? To be clear, this is not an underwriting issue. This is not a location or address issue. This has nothing to do with Florida insurance rates or policy structures. This is simply about disregarding what a consumer clearly stated in writing. As a consumer, I have the right to research other companies before making a decision. Proceeding anyway reflects a lack of listening and a disregard for a clear directive. That is the issue here. Insurance companies already get a bad reputation, and I would hate for that to be the case here. This reflects a full eight days of being charged without my consent. I do not spend anyone else’s money without authorization, and I would not imagine that an Allen Miller State Farm office would want to do the same. I would genuinely appreciate a response here so the community can be educated on how and why this occurred. The receipts are there."

"Krystalie was a big help setting up my auto policy, which ended up being half the cost of my previous provider!"

"Kristalie helped me alot and was very knowledgeable on what insurance i was getting and great price"

"I can’t say enough good things about Paige at State Farm. I came in just looking for a quick quote, but she really took the time to explain my options and make sure I had the best coverage for the best price. She found multiple ways to lower my auto insurance without cutting corners, and the entire process was smooth and straightforward. If you want someone who genuinely cares about helping you save money, talk to Paige."

"Paige help me out with my coverage. Was a quick and easy process."

"Paige was amazing as always! She explained everything thoroughly and was so nice and we had some laughs! Thanks again Paige for your outstanding customer service"

"Krystalie was a great help with explaining the details of my policy and was very nice and pleasant. Thank you"

"Paige was the absolute best!! She helped me get an amazing rate for my insurance!!!"

"Great company to work with! Ivy has amazing customer service and was nice! Give her a call !"

"Haley was very awesome helping me today with my log in problems and got it done really quick. Thanks so much."

"Quiero darles a conocer que tuve una excelente,agradable y gratificante experiencia durante el proceso de renovar el seguro de mi carro con State Farm de nuevo, le agradezco a la agente Krystalie su paciencia, amabilidad y el tiempo que me dedicó en explicarme otras opciones que podia optar , como por ejemplo el seguro de inquilino.Estoy muy complacido con la atención que me brindó pues sabe desempeñar su trabajo y me aclaro todas las inquietudes que tuve.Estoy muy contento de estar asegurado con la compañía que la señorita representa y con gran satisfacción puedo decir que la mejor decisión que he tomado despues de 10 años asegurando mi carro con otras compañías, ha sido asociarme con State Farm.Dios quiera y la compañía siga trabajando de esta manera y siga contando con agentes tan competentes como la señorita Krystalie.Dios los bendiga."

"Haley has great customer service skills. She took the extra time to explain my policy with me."

"Haley was very professional. I enjoyed sharing my collection! I enjoyed the experience. I recommend their services to everyone."

"Paige was wonderful and worked hard to get us better coverage for less money. I like having a local agent who can answer questions and help if we need it!"

"Excellent service! Haley was very professional and helpful. Thank you so much!"

"Haley had me up and running in no time! Very happy for her knowledge and help!!"

"Paige Barker was awesome in helping me lower my insurance costs on 3 vehicles by switching from Progressive and mayhem."

"Very helpful, ivy got me a great deal"

"Haley was so nice and helpful! Love this office. Thank y’all 🙂"

"Hailey was very helpful with all our insurance questions and needs."

"Staff was great!! Very knowledgeable and quick to getting me the correct coverages. Would highly recommend."

"Z was very professional and had great customer service"

"I was shopping for insurance online and Paige was the 1st one to give me a call and gave me a quote. Communication was great, very easy to talk to and very honest. I didn't feel pressured to get the insurance from her and she's just genuinely trying to help me get the best rate and coverage. A month later, i ended up switching since i was offered a great rate that i couldn't turn down. Thank you again for the help! 🙏"

"Paige was excellent. She provided a great service, she answered all my inquiries clearly. She was knowledgeable, polite and patient. She deserves a raise."

"Haley,Is a great person that you would love to meet. She is professional,friendly and she makes you feel like family. I would recommend her to everyone I know. Thank you! Haley!"