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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Meggan Brewer

March 7, 2023

5  out of  5 rating by Meggan Brewer
"I highly recommend using Allen Miller for all of your insurance needs. I have multiple vehicles covered with his agency. Alfonso Taylor is a great team member who helped resolve all of my requests quickly and provided excellent customer service."

Angela

March 6, 2023

2  out of  5 rating by Angela
"I'm updating my review from my previously... I just received a phone call that they are dropping my car insurance because I used my roadside assistance too many times. Only ever used it because I locked my keys in my car. Absolutely unbelievable! Wow! Why wouldn't you just cancel my roadside assistance? Won't be coming back here to do business. Old review... Have been doing business here for many years & always satisfied 🙂"

Lynn Anglin

February 24, 2023

5  out of  5 rating by Lynn Anglin
"Our call may have started out spotty with some bad connection issues, but this young man didn't give up. Alfonso was very friendly and courteous, I didn't feel like I was pressured to make a decision. But he gave me all the information I needed to be able to determine my next step. I would definitely recommend anyone needing info or looking to switch insurance companies to contact Alfonso, you won't regret it."

Debra June

February 24, 2023

5  out of  5 rating by Debra June
"They go above and beyond to meet your needs."

Rahjai Wilson

February 8, 2023

5  out of  5 rating by Rahjai Wilson
"Wonderful individual! Helped me get a quote quickly and actually cheap. Can’t complain about the service. Highly recommended representative to speak to if you need help."

dandre matthews

February 7, 2023

5  out of  5 rating by dandre matthews
"Always have great experience when dealing with State Farm. Alfonso was working diligently to find an insurance policy that best fits my budget while also making sure it was the best coverage options possible. Will be switching insurance & saving money very soon thanks to Alfonso."

Geoff Stucki

February 6, 2023

1  out of  5 rating by Geoff Stucki
"HORRIBLE!!! Paid for a 6 month auto policy on my vehicles in full with this agency. They canceled me a few months later and NEVER INFORMED ME! No letter received, phone call or email!!!!????? I had multiple policies (homeowner, umbrella, auto, etc). I was driving around for 6 weeks with no insurance!!!!!!!!!! I only found out because I called to add a 3rd vehicle and they said I had no existing coverage. On top of that they signed me up for a term life policy and said it was quick and easy just a few steps and then we were all set. After I completed everything and paid the payment, I later got contacted about a medical exam and was confused? I had to do a full blown blood test, medical interview, and a physical. All in all I failed for some reason and later policy was canceled. Huge waste of time."

Ashlee Wengler

February 6, 2023

5  out of  5 rating by Ashlee Wengler
"Steven was so great to work with! I was dragging my feet a bit, but in the end he saved us $100/month on our auto insurance. Very happy we made the switch."

Tony Foster

February 3, 2023

5  out of  5 rating by Tony Foster
"Allen Miller and his team takes he time to put the customer needs first"

Amy Diaz

February 3, 2023

5  out of  5 rating by Amy Diaz
"Jasmine and Allen Miller are a dynamite team, always going above and beyond for their community and customers. Highly recommended!"

Jason Shipp

January 28, 2023

4  out of  5 rating by Jason Shipp
"Great work from Alfonso during this journey of trying to get insurance. Would have given 5 stars if State Farm was more interested in my business. Don’t want to write a story here. Just want all to know that Alfonso worked diligently trying to support my needs. He kept me informed at all times."

Jamie Melton

January 25, 2023

3  out of  5 rating by Jamie Melton
"This office is one of the worst State Farm offices I have ever dealt with. Spoke to the agent himself last month on 2 issues. He gave me incorrect information for both issues. He never followed up with me, so I did not know they needed a signature from me until I called in to follow up. Secretary was rude on the phone. Immediately started talking over me. I should not get wrong information from the actual agent! Do better!!"

Stephon Black

January 24, 2023

5  out of  5 rating by Stephon Black
"This is a great place to get insurance. I looked everywhere to find the right life insurance policy and Steven B not only got me the coverage I needed it was at the right price. The process was also very easy and his service was beyond exceptional."

Laura Weems

January 24, 2023

1  out of  5 rating by Laura Weems
"They do not keep up with state laws. No one in the office knew of the "Look See" law so when I got insurance from Allen Miller, no one told me I had to wait for 59 days before filing a claim. A month after I got a policy with them, I had a flat tire. Called road side assistance and two months later got a letter saying my policy would not be renewed. Do NOT trust the agents to know the Florida laws. They also failed to inform the DMV that I had coverage and it almost caused me to have a suspended DL. I got a nasty little notice in the mail and I had to call SF. Very unprofessional"

Jakub Hladik

January 10, 2023

5  out of  5 rating by Jakub Hladik
"Worked with Alfonso to figure out quotes before moving to Florida and had a great experience. Received quotes promptly and also got a few questions about the area answered."

Tyler Halpern

January 6, 2023

5  out of  5 rating by Tyler Halpern
"I needed to get commercial insurance quick and Allen Miller's team was exceptional. Huyen gave me a call got me my quotes at the best price points and was extremely thorough. If you are looking for insurance this is the place to go and Huyen was phenomenal in the process."

Cathy Coletts

January 4, 2023

5  out of  5 rating by Cathy Coletts
"I loved working with Brittan Jones at Allen Miller - State Farm Insurance to get new Home and Auto insurance. She was very helpful and has a positive, customer-service oriented attitude. She was friendly and knowledgeable about what I needed, guided me through the process, and made it easy to get my insurance. I would highly recommend her and the agency for anyone that needs insurance."

Donna Ramsaran

January 4, 2023

5  out of  5 rating by Donna Ramsaran
"I spoke to a gentleman named Alfonso , who was the biggest breakthrough in my claim that I had going on . Alfonso went out of his way to help me call Customer Service to get me help , information, and progress that I needed, and gave my claim a jumpstart , also, he kept his word and followed up with phone calls to let me know of his progress. I truly appreciated his help . Great professionalism in customer care !!! I highly recommend this branch. They are always hard-working, attentive, and knowledgeable !"

Steven Barela

January 4, 2023

5  out of  5 rating by Steven Barela
"I have worked for Allen Miller for over three months now, and I have never had such a supportive management as I do with the Millers. They really have supplied me with everything I need to be successful. And they are constantly giving back to their employees and the community!!!"

Kristen Dienes

January 2, 2023

1  out of  5 rating by Kristen Dienes
"I formally submitted my 2 weeks and was laid off the same day. I'm not going to be receiving my well earned commission because I am not "actively employed", even on the policies that have already issued. Great people, awesome representatives, but would not recommend as a place of employment. Edit: It was after the 1 star review that I received acknowledgement that the commission already established would be paid out. Only time stamp would prove that scenario. This is just another business that doesn't pay their employees what they are worth regardless of how many expectations you exceed, nor do they place empathy on the current market situations."

Gregory “G” Walker

December 29, 2022

5  out of  5 rating by Gregory “G” Walker
"Greatest agent and team ever!!!"

Parrish Mateo

December 9, 2022

5  out of  5 rating by Parrish Mateo
"Allen Miller and his staff are simply outstanding! They're very knowledgeable and patient that it is truly a pleasure working with them! A few days ago my 21 year old son was shopping for insurance on a vehicle he was purchasing. Together we checked out multiple carriers to see which one could offer the best combination of coverage and price. The agent who assisted me from the agency this time, Alphonso made it stress free and so easy! I highly recommend him and the rest of the staff at Allen Miller's agency!"

X

November 16, 2022

1  out of  5 rating by X
"Claims process is awful. You will have to explain the same thing, to multiple reps, multiple times; almost zero communication on anything; you will likely have to do their job for them to get your vehicle repaired; and they skimp at every corner to try and do and pay the least amount possible. It makes you wonder what you pay exorbitant premiums for, year after year."

That Navarre Guy

November 15, 2022

5  out of  5 rating by That Navarre Guy
"Amazing insurance company to work with. They actually work with you and don’t just care about themselves. Very flexible and helpful with anything and everything you need. Also if military will help you out the most when you need it on the dime. I’m not in the states at the moment, but when I return to Florida it’s no question what insurance I’m going with."

Tevin McNair

November 9, 2022

5  out of  5 rating by Tevin McNair
"Amazing, amazing! He handled everything with the utmost professionalism and courtesy. Excellent customer service but an even better person. Thank you so much! HIGHLY RECOMMEND."